Encouraging Each Other

Quality is not an act. It is a Habit!

Quality is not an act. It is a habit!


Quality and habits are two of the most influential factors around which the structure and competency of an organization revolves. Quality drives the organization and defines its success or failure while habits influence the quality that will be integrated in the final product served by the manufacturer. Quality attracts more prospects and clients. Hence, it becomes very important for an organization to integrate practices that turn serving quality into a habit that the organization practices rather than just leaving it out as a subjective term.

Habit cultures Behavior which ultimately becomes Culture!

Good habits integrated in the working culture of an organization push it towards achieving excellence. Customer expects quality and in return of the capital and hence, is never going to compromise on it. Remember this, that the customer is the king and it a very obvious fact that the king gets to rule the entire territory! Moreover, it is not just quality that matters when it comes to customers. A customer who has already tasted good quality will expect the same kind of products and services every time he deals. Hence, consistency is also one of the major aspects that help an organization thrive.

The motive of Quality Assurance and Management is to motivate the managers and operators to take things into their own hands. Below is a list of some tools and methodologies various organizations are using in order to gather data and analyze them to achieve the optimum results.

  • Brainstorm and conceptualizing – It refers to jotting down many ideas related to your concept in a short period of time.


  • Flowchart – Flowchart is a pictorial representation in a sequential form.


  • Scatter diagram – Scatter diagrams are used to define a relationship between a variable and the numeric data collected.


  • Pareto chart – Pareto charts are basically barred graphs and the data collected is represented by bars in this form of data presentation. The longest bars are arranged on the left and the shortest ones are kept on the right.


  • Run chart – Run chart identifies process variables and monitors them over the period of time. It helps in identifying trends.


  • Control chart- It is a graph that observes the entire process and the relative changes over a period of time. It helps the organization in deriving consistency by comparing the present data to the previous data.


  • Stratification histogram – Stratification helps the analyst to see the data and derive relationships when data from various sources are combed in together.


  • Cause and effect diagram – As the name suggests, cause and effects diagram helps one in giving a structure to the brainstorming session and helps in identifying various causes and effects to a problem.


  • Check sheet – It is a structured tool for keeping a record of the data. It also helps in collecting and analyzing data in an organized manner.



Every organization desires all-round growth in the 21st century corporate world. Quality is the most important aspect that can help these organizations in achieving a continual and sustainable development and hence, quality control programs must be integrated in the company’s work culture. It is the way only to acquire and retain clients and thus achieving growth both vertically and horizontally.

Written & Compiled By Faber Kishlay & Faber Mayuri

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