Gemba or Genba is a Japanese word which means “The actual place”. The crime scenes in Japan are known as Genba or Gemba by the Japanese detectives. But in business, Gemba is known as the workplace, the place where all the activities take place and the values are added.
Gemba, it is a place where all the problems related to work arises and the place where they can be solved. Since it is a workplace, there will always be problems related to the work area or work culture or workforce. But this is the same place, where those problems can be solved by initiating the needful changes.
Any results, the organization generates on either the financial or non-financial parameters, it is linked with Gemba. Because it is the actual place where all the activities related to the organization occur which directly or indirectly affects the results of the organization.
So, to get the best results any organization needs to carefully and properly manage the Gemba. If the organization is failing in managing its Gemba, it will never improve results on any of the parameters.
Below are 5 golden rules for practicing improvements on the Gemba:
Executed well and regularly the power of Gemba can have a substantial influence on the organization. By observing Gemba – the real workplace and the place where the value is created, and listening to the employees, team/project leaders and management organizations can give themselves a new outlook on the business and new understanding into how changes on Gemba can make products or services better for clients.
Written and compiled by Faber Priyal and Faber Mayuri.